Privacy Policy for Endless Horizons Experiences LLC
 

Effective Date: April 10, 2026

 

1. Introduction
 

Endless Horizons Experiences LLC (“we,” “us,” or “our”), a Florida limited liability company, is committed to protecting your privacy. This policy outlines how we handle personal information collected through our website (hosted by Wix), our client management portal (TravelJoy), and our internal operations.

 

2. Information We Collect
 

To provide bespoke travel, event planning, and logistics services, we collect:

Identity Data: Full names, dates of birth, and government-issued identification (Passports/Driver's Licenses).

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Contact & Financial Data: Email addresses, phone numbers, and billing information. Note: Payment card information is processed and stored securely via TravelJoy, maintaining strict PCI Compliance.

Sensitive Experience Data: To ensure safety and personalization, we collect dietary restrictions, physical health/mobility requirements, and guest list details for events.

 

3. How Your Data is Stored
 

Your data is stored using industry-standard secure platforms:

• TravelJoy: For client profiles, trip itineraries, and PCI-compliant payment processing.

• Wix: For website interactions and initial lead capture.

• Google Drive: For secure document storage and internal project management.

 

We implement administrative and technical safeguards to ensure these platforms are accessed only by authorized personnel.

 

4. Third-Party Disclosure & Vendor Management
 

As a full-service agency and vendor liaison, we must share your information with third-party providers (e.g., airlines, hotels, caterers, and transport companies).

Limited Disclosure: We only share the minimum necessary information required to execute the specific trip or event you have booked.

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No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

5. Data Retention
 

We retain sensitive travel documents (such as passport copies) only for the duration necessary to secure bookings and fulfill travel requirements. Once a trip or event is concluded, sensitive documentation is purged from our active files in accordance with our internal data destruction policy, unless legal or tax obligations require otherwise.

 

6. Your Rights (Florida Information Protection Act - FIPA)
 

In accordance with Florida law, you have the right to be notified in the event of a data breach. You may also request to review, update, or delete your personal information by contacting us directly.

 

7. Contact Information
 

For questions regarding this policy, or to request the deletion of your data, please contact us exclusively at:

 

Email: Privacy@EHExperiences.com